Multi-factor authentication (MFA) or two-factor authentication (2FA) is a great way to add an extra layer of protection to the existing system and account logins.īy requiring a second piece of information like a randomly-generated numerical code sent by text message, you’re able to make sure that the person using the login credentials is actually who they say they are. ![]() In this Microsoft guide, we show you how to transfer your Microsoft Authenticator account to a new phone. This will open your profile page at Do I Transfer My 2FA Account To My New Phone? Here is how Sunqan circumvented this problem.įrom your Skype for Desktop client select your profile and click the Manage link. I scoured the Skype community forums. Luckily, I found this great solution from community contributor Sunqan. If I did recreate my account, then I had the challenge of potentially losing my business phone number. If Skype would not let me change my primary email address, then I now had a security problem should anyone else pick up that email address. On the one hand, my old email was going away. Support informed me that a Skype number could not be transferred between accounts. ![]() The challenge with that option is that I would lose my Skype number (which was also on my business cards). I was told that the only option was to delete and recreate my Skype account. Eventually, I was told that because it was linked to my Microsoft account I could not change my primary email address. I spent an hour going round in circles with Skype Live Chat support.
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